|Upper Merion uses an online ticketing system called Web Help Desk to manage technology related issues.|
|To report a technology related isseu log into Web Help Desk using your Upper Merion email address and email password. |
After logging in you can create a new Help Request. Choose the problem type that most closely fits your issue and follow the template below to create your ticket.
You will receive an email confirming the receipt of your ticket. When the ticket is closed or updated you will receive an email update.
To check on the status of your ticket, or to see your ticket history, click on the "History" button in the tool bar at the top of the page.