Medical and Prescription Benefits
Independence Blue Cross
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- Customer Service - 1-800-ASK-BLUE (275-2583)
- Portal to view your benefits, search for providers, order a new ID card and more IBXpress
- Mobile App
- One Page Three Plans Comparison
- Plan Highlights
- Provider Directories -The full provider directory is being provided below. This directory is current as noted with the as of the date. More up-to-date and complete information on participating providers is available at ibx.com/providerfinder, or by calling Customer Service using the number on the back of your member ID card.
- Summary Benefits and Coverage
- Keystone Application for Away from Home Care
- Your Health Plan - DPOS Member Brochure
- Teledoc Health - a whole person virtual care solution. This has NO member copay and is for Medical Care only.
Capital Rx
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- Member Portal User Guide
- SePAST Customer Care Team - 1-833-599-1007
- Mobile App - find a pharmacy, view the formulary, view your claims history, download a pharmacy card
- Liberty Formulary
- Capital Rx Controlled Substance List
- Capital Rx Pharmacy Search
- Pharmacy FAQ's and definitions
- Welcome Booklet
- Appeals Process Information
- ACA Medication list
- Optum Mailorder