• Distance Learning Student Device Support

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    Do you need technical support for your school laptop or school iPad?

    • Please contact us via email at any time, we will respond to requests from 8:30am to 3:00pm weekdays.
    • The UMASD only supports UMASD issued devices.
    • When you email us please include your grade level and be as specific as possible with your issue(s), include any course/classes that may be necessary to note.
    • At this time we can only provide support through email delivery. We cannot provide support through phone or virtual meeting.
    • Elementary parents please include your child's teacher's name and grade level along with a problem description. Elementary parents we will respond back to the email address you email us from. 
    • Middle School and High School students must contact us through your school issued email account.
    • Pictures and/or screenshots are very helpful.

  • High School Student Laptop
    Technical Support

    High School students please email the following address from your school email account: hsihelp@umasd.org

  • Middle School Student iPad
    Technical Support

    Middle School students please email the following address from your school email account: msipadhelp@umasd.org