• Virtual Learning Student Device Support

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    Do you need technical support for your school laptop or school iPad?

    • Please contact us via email at any time, we will respond to requests between 8:30am and 3:00pm on school days.
    • The UMASD only supports UMASD issued devices.
    • When you email us please include your grade level and be as specific as possible with your issue(s), include any course/classes that may be involved.
    • At this time we can only provide support through email delivery. We cannot provide support through phone or virtual meeting.
    • Elementary parents please see the building support email addresses below, please email the address for your school with the details of the issue.
    • Middle School and High School students must contact us through your school issued email account.
    • Pictures and/or screenshots are very helpful.

  • High School Student Laptop
    Technical Support

    High School students please email the following address from your school email account: hsihelp@umasd.org


    Help support tickets for the High School and Middle School can only be started by a student email account. Students must email support from their school email account.


  • Middle School Student iPad
    Technical Support

    Middle School students please email the following address from your school email account: msipadhelp@umasd.org